Our Policies
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All Sales Are Final Every Lucky Run Club item is made to order, so all sales are final. We do not accept returns, exchanges, or refunds for size, fit, or buyer’s remorse.
Quality Issues If your item arrives damaged, misprinted, or defective, we’ll make it right. Please contact us within 7 days of delivery with your order number and photos of the issue. Approved replacements will be sent at no additional cost.
Unauthorized Returns Items sent back without prior approval will not be accepted or refunded.
Questions If you’re unsure about sizing or product details before ordering, reach out—we’re always happy to help.
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Your Privacy Matters Lucky Run Club respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and how we keep it secure.
Information We Collect We may collect information you provide directly, such as:
Name
Email address
Shipping and billing details
Order history
We also collect basic site analytics to help us understand how visitors use our website.
How We Use Your Information We use your information to:
Process and fulfill orders
Communicate about your purchase
Improve our website and customer experience
Send updates or promotions (only if you opt in)
Sharing Your Information We do not sell your personal information. We only share data with trusted service providers who help us operate our store (such as payment processors and shipping carriers).
Cookies & Tracking Our website uses cookies to improve functionality, personalize your experience, and analyze site traffic. You can adjust your browser settings to manage or disable cookies.
Data Security We take reasonable measures to protect your information from unauthorized access, loss, or misuse.
Your Choices You may update your information or unsubscribe from marketing emails at any time.
Contact Us Questions about this policy? Please use our Contact Page.
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Overview
Welcome to Lucky Run Club. By accessing or using our website, products, or services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. Use of the Website
You agree to use this website for lawful purposes only. Any attempt to interfere with the site’s functionality, security, or content is prohibited.
2. Product Information
We strive to provide accurate product descriptions, images, and details. However, colors, sizing, and appearance may vary slightly due to screen settings, printing processes, or manufacturing variations. Lucky Run Club is not responsible for minor discrepancies.
3. Orders & Payment
All orders must be paid in full at checkout. We reserve the right to refuse or cancel any order due to suspected fraud, incorrect pricing, or other issues that may arise.
4. Shipping
Shipping times are estimates and may vary based on carrier delays, holidays, or unforeseen circumstances. Lucky Run Club is not responsible for delays once an order has been handed to the carrier.
5. Returns & Replacements
All sales are final. We do not accept returns, exchanges, or refunds unless the item arrives damaged, defective, or misprinted. If you experience a quality issue, contact us within 7 days of delivery with your order number and photos of the problem. Unauthorized returns will not be accepted.
6. Intellectual Property
All content on this website—including logos, designs, graphics, text, and product names—is the property of Lucky Run Club and may not be copied, reproduced, or distributed without written permission.
7. Limitation of Liability
Lucky Run Club is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Your use of our site and merchandise is at your own risk.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.
9. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.